Shipping policy
At Fales Furniture Co, we strive to provide a smooth and convenient shipping experience. We offer free shipping on all eligible orders within the United States.
1. Shipping Locations
We currently ship within the United States only.
At this time, we do not offer international shipping or deliver to destinations outside the United States.
2. Shipping Costs
Free Shipping on All Orders
We offer free standard shipping on all orders shipped within the United States. No additional standard shipping fees will be charged at checkout.
3. Order Processing Time
Orders are typically processed within 2–3 business days after they are placed.
Order processing includes order verification, preparation, and packaging. Processing may take longer during holidays, peak shopping periods, or when additional verification is required.
4. Shipping and Transit Time
Once your order has been processed and shipped, the estimated transit time is 3–5 business days.
Transit time refers to the time your package spends in transit with the shipping carrier and does not include order processing time.
5. Total Delivery Time
The estimated total delivery time is 5–8 business days, including processing and transit time.
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Order processing: 2–3 business days
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Transit time: 3–5 business days
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Total estimated delivery: 5–8 business days
Please note that delivery times are estimates and may vary depending on your location, carrier operations, weather conditions, holidays, or other unexpected circumstances.
6. Order Confirmation and Tracking
After placing an order, you will receive an order confirmation by email. When tracking information becomes available, it may be sent to you by email so you can follow your shipment.
Please allow time for tracking information to update after your order has shipped.
7. Shipping Delays
Although we aim to meet our estimated delivery times, delays may occasionally occur due to circumstances beyond our control, including severe weather, carrier disruptions, high shipping volumes, or public holidays.
We appreciate your patience if your order takes longer than expected.
8. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout. If you notice an error in your shipping address, please contact us as soon as possible.
We cannot guarantee that address changes can be made after an order has been processed or shipped.
9. Lost or Delayed Packages
If your order has not arrived within the estimated delivery window, please contact our customer support team. We will do our best to assist you and help you determine the status of your shipment.
10. Contact Us
If you have questions about our Shipping Policy or need assistance with an order, please contact us:
Business Name: Fales Furniture Co
Email: support@KillearnShoppingCenter.Shop
Phone: +1 859-567-8044
Address: 3479-99 Thomasville Rd, Tallahassee, FL 32309, United States